| The Loan Collections
Module provides enhanced support for tracking of
collection accounts. Beyond standard delinquency
notices, the collections system will generate an
automated notice or letter based on the level of
delinquency the account is currently in. These notices
or letters are defined by the Credit Union. With
merge capabilities, your Credit Union can define
form letters to be used in conjunction with the
collection accounts.
All activity on the collection items is tracked
in a collection window on a per account basis.
Transaction details are logged as well as any
telephone or written correspondence generated
to the member. A to-do-list will display for each
loan in the collection window. Collection and
Repossession Agency Maintenance provides additional
tracking of fees and information.
Benefits:
- Payment tracking
- Phone call tracking
- Automated collection notice and letter preparation
- Integrated transaction details
- To-Do-List with follow-up input
- Letter Merge
- Collection Agency/Repossession Company Maintenance
- Action Item Definition
- Repossession tracking
- Agency Fee tracking
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